Effective Date: 01/01/2025

At ARK Custom Builders (“we,” “our,” “us”), your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, services, and communications.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing address, shipping address, and payment details when you request a quote, make a purchase, or contact us.

• Non-Personal Information: Browser type, device information, IP address, cookies, and site usage data to improve your experience on our website.

2. How We Use Your Information

We use the information we collect for purposes such as:

• Providing quotes and fulfilling orders for buildings and services.

• Processing payments and financing applications.

• Communicating with you about orders, promotions, or customer support.

• Improving our website, services, and marketing efforts.

• Complying with legal or regulatory requirements.

3. Sharing of Information

We do not sell or rent your personal information to third parties. We may share your information only in these cases:

• With service providers (e.g., payment processors, financing partners, delivery companies) to complete transactions.

• If required by law, regulation, or legal process.

• To protect the rights, safety, or property of ARK Custom Builders or others.

4. Cookies & Tracking

Our website may use cookies or similar technologies to enhance your browsing experience, analyze website traffic, and show you relevant advertising. You can control or disable cookies in your browser settings.

5. Data Security

We use industry-standard safeguards to protect your personal information from unauthorized access, disclosure, or misuse. However, no system is 100% secure, and we cannot guarantee complete protection of your information.

6. Your Choices & Rights

You may:

• Opt out of marketing emails by clicking “unsubscribe” at the bottom of any email.

• Request to access, update, or delete your personal information by contacting us directly.

• Decline cookies through your browser settings.

7. Children’s Privacy

Our services are not directed toward individuals under 18 years of age. We do not knowingly collect personal information from children.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new effective date.

9. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us:
📧 Sales@arkcustombuilders.org
📞 336-262-3113
🌐 arkcustombuilders.org

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